Stein-Man FAQ
(frequently Asked
Questions):
What type
of products are sold on Stein-Man.de?
Stein-Man offers both New beer steins from Hoehr-Grenzhausen, Germany
and a collection of old, antique, and collectible beer steins. All beer
steins are presented in different categories, each categorie contains
the best quality available in German made beer steins. The "2nd hand
collectors corner" categorie contains hundreds of old, antique, and
collectible German beer steins.
Are the
steins sold on Stein-man in stock?
Stein-Man is proud to present the newest selections from various stein
makers in Hoehr-Grenzhausen Germany and is not primary a beer stein
stockist or supplier but more a beer stein paintshop, Stein-Man is able
to access the stein makers stocks and also paints custom beer steins.
Because of this unique neighbourhood relationship Stein-Man can supply
all of the beer steins that are currently being produced in the famous
beer stein production area of Hoehr-Grenzhausen.
What is the
inportance of "Hoehr-Grenzhausen" in relationship to beer steins?
The most famous and enduring area of stein manufacturing in Germany is
the land along the River Rhine known as "Kannenbäckerland" or
"Jug Bakers Land". This small area around Koblenz, Ransbach-Baumbach,
Höhr-Grenzhausen and Hillscheid is famous since Roman times
for its clean white clay resources, and is still to the present day the
all time champion of German Beer Stein production.
Are
Stein-Man beer steins really "made in Germany" ?
Each beer
stein in the Stein-Man catalog listing is handmade in Germany. Because
Stein-Man is a beer stein paintshop, there is a strong personal reason
to trade only with German made products. Stein-Man also does not offer
articles that are manufactured in the far east and then decorated in
Germany, Stein-Man guarantees that all steins are 100% German made.
(see also the article from Frank Loevi:
http://www.beerstein.net/articles/s9912.htm)
How does
the payment process work and is it safe?
Stein-Man accepts most credit cards for payment. The payment screens
from Worldpay and Paypal are easy to navigate and simple
to use. Once you have entered the required information and submited
your order you will receive an email confirmation and another when your
order is shipped. Your credit card will be billed within 1 day. The
page in the ordering process that calls for you credit card number and
expiration date is encrypted using the latest in SSL technology. Once
you arrive at this page, note the lock on the bottom of your screen in
the status bar. You will also note at this point the the page address
has changed form "http://www..." to a secure address: https://....
Stein-Man is dedicated to proviide the highest level of security and
privacy of your personal and financial information.
How will my
purchase be shipped?
All beer steins from Stein-Man will be shipped with DHL German post (please note: this is not the US DHL which is a drop shipper, your
steins will arrive with the national post), Shipping time depends on the
shipping method you choose (standard or premium) Generally standard
shipping needs 12-14 days (Germany-USA) and the faster premium shipping
6-8 days (Germany-USA). Drop shipping (UPS, GLS etc) available upon
request.
Why should
I buy steins from Stein-Man?
There are several reasons why you should consider Stein-Man to purchase
your steins:
Because of Stein-Man's unique location it is possible to buy directly
from the stein makers and offers you prices of up to 50% lower than the
competitors:
Stein-Man enjoys collecting, selling and painting Beer Steins and has
been doing so since 1969.
Stein-Man has painted steins for S.P.Gerz, Gilles & Sohn,
Girmscheid, Zoeller & Born, Thewalt and King-Werke (Wuerfel
& Mueller).
Stein-Man guarantees the most authentic and original quality to all
friends of genuinely handcrafted and hand painted German Beer Steins.
All Westerwald Beer Steins are hand manufactured in accordance with old
guild production traditions reaching back as far as the early 1700s.
Where can I
find more information about my Beer Stein including age, value and
manufacturer?
Send me a mail with details and maybe I could help you out, another
possibility for more information about Beer Steins is to visit Stein
Collectors International: http://www.steincollectors.org
